Whether you’re a communication services provider or a seasoned IT company, opting for managed services can make your job easier. When effectively executed, a Managed Service is like gaining the capability of an IT Department with the team of experts having high expertise to deliver optimum results focused on updating and maintaining your application with the changing trends of market. If we put in simple words, Managed Services are designed to handle the daily operations of your business applications providing the capability to your company end-users and therefore allowing in-house IT team to focus on more strategic IT programs, which will help you to achieve greater ROI.
Signs that your company needs Managed Service Providers
During the growth stages of business’s there is always a turning point when you need technological and operational enhancements to support best your company’s development. Sign of this need can be:
>> “We didn’t achieve everything we wanted last year due to a lack of Service and Support.”
>> “We had too many service outages and downtime.”
>> “We overspent our budget on enhancement to our business applications that eroded its performance.”
>> “We lost data due to lack of ability with the solution.”
If you’re facing some of these issues at your company, here are some suggestions on how you can reorganize and empower your IT Department for growth via Managed Services.
Assessing the Need
Today, IT managers are under significant pressure keep its application and services upgraded and enhanced to meet the optimum performance, operational expectations, and security needs; while trying to keep costs down. Most of the financial experts would suggest in these conditions to switch to a predictable cost model, like that of a managed service.
Managed Service models have evolved over time, and the seasoned providers have perfected their delivery. It is very effective for a business that:
>> Relies on their IT Infrastructure to properly support their daily business processes
>> Do not have sufficiently trained staff or time to formally deal with proper maintenance, updates and repairs
>> Want to pay one monthly, flat fee for services to provide a high level of service quality to the business
From software to hardware and the skills required to keep the service running, a company could invest significant capital in building and maintaining the in-house support staff. However, Managed Service Providers usually price their services on a subscription basis. Based on the services selected, the pricing is usually scoped on the number of devices with pricing aligned to packages across a range of categories.
Managed Services Benefits & Advantages
Turning to a trusted provider brings you additional benefits, such as:
1. Predictable and Scalable Spending
Investing in IT systems and infrastructure can be costly. When investing in IT needs upfront, predicting operating expenses can be hard as your business grows. With outsourced IT services, these expenses are consolidated into a single, fixed set of Operational Expenditure costs.
Because managed service providers typically operate with fixed monthly rates, items like hardware breakdowns, maintenance, and repairs are calculated into your operational budget and won’t break the bank when they unexpectedly occur.
2. Avoid Operational Costs
Running an in-house team means you have significant sunk costs such as monthly salaries, benefits, insurance, and office upkeep. Plus it takes both time and money to train staff members to become familiar with your existing systems and processes.
By outsourcing your IT initiatives to the professionals, you reduce large capital expenditures that come with managing systems in-house and add little to no value to your business.
In addition to lowering your capital expenditures, managed IT services also help reduce your IT costs. For instance, managed services help you save on:
>> Consulting
>> Licensing
>> Training
>> Emergency repairs
3. Quick Response Time
In today’s business world, employees can’t be slowed down by downtime or any type of technical difficulties. Especially during high traffic times, having 24/7 support is necessary to ensure that your team can always be productive.
With a support services provider by your side, help is always available for your users – day, night, weekends or holidays.
4. Expertise and Experience
One of the biggest managed services advantages is that you onboard a team that has the qualifications, training, certifications, and experience specific to your industry. A managed services provider gives you access to top-notch IT administrators with specific skill sets.
When partnered with an IT support company your business also has access to the newest technology on the market and the tech can be implemented quickly and smoothly.