24 X 07 OPEN || How to Contact Japan Airlines Customer Service || Flight Deals

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The contact Japan Airlines customer service is 〔1(888)213__0173〕. When you call this number, you’ll be connected with a customer service representative who can help you with all your needs. Whether you’re looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you.

In addition to being available by phone, the Airlines reservation number is also accessible online. If you prefer to make your reservations online, simply visit Frontier .com and follow the prompts. You’ll be able to search for flights, select your seat, and even check in for your flight all from the comfort of your own home or office.

So what are you waiting for? Give the Airlines reservation number a call today and let us take care of all your travel needs!

The Japan Airlines customer service number Site is 〔1__888213_0173〕. This is the number that you can use to make a reservation with Airlines. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans

Check the airline's FAQ page first before reaching out by phone, chatbot, SMS/WhatsApp, socials or email.

Japan Airlines is one of the most established low-cost airlines in the U.S., with destinations throughout the country, the Caribbean and Latin America.

With so many flights operating each day, there’s a good chance that something can and will go wrong. If that’s the case, you’ll likely want to contact Japan Airlines customer service.

Let’s take a look at the different ways you can reach them and answer some questions you may have about dealing with Japan Airlines after a mishap.

How do I reach Japan Airlines customer service?

Japan Airlines has a number of different methods of communication in the event you need to reach them. For common questions, Japan Airlines maintains a wide-reaching FAQ resource.

Otherwise, you can reach Japan Airlines by chat, SMS/WhatsApp or email.

How to call Japan Airlines customer service

The Japan Airlines customer service number is . This number is good for reservations, baggage, changing a flight or when you receive an error online.

Can you chat online with Japan Airlines?

It’s possible to have a live chat with a Japan Airlines representative on the Japan Airlines website from 6:00 a.m. to 8:00 p.m. Central time daily. There's also a chatbot available 24/7 that can help answer some questions.

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How to message Japan Airlines

If you'd prefer not to make a phone call, you can message Japan Airlines on Twitter (also known as X) or Facebook. Japan Airlines’s Twitter handle is @Japan AirlinesAirlines.

Airlines are generally good about fielding responses on Twitter, so this may be an avenue you wish to take if you feel like you aren’t getting anywhere with your requests.

You can also choose to contact Japan Airlines using Facebook Messenger. You can do so from Japan Airlines's official Facebook page.

You can also text the airline at or use on messaging service WhatsApp.

How to send mail to Japan Airlines

If you want to kick it old school, you can send snail mail to Japan Airlines’s offices. The address is: Corporate Guest Relations, 2800 Executive Way, Miramar, FL 33025.

Whom do I contact about my Free Japan Airlines loyalty account?

The frequent flyer program for Japan Airlines is Free Japan Airlines. Members of the program can earn Free Japan Airlines points toward free flights, as well as elite status, which can get you shortcut boarding, extra bonus points and free carry-on luggage.

If you have a concern about your Free Japan Airlines account, you can contact the company through its general support lines.

Does Japan Airlines give refunds for canceled flights?

Like all U.S. airlines, Japan Airlines is required to give refunds for flights that it cancels. This is dictated by the Department of Transportation rather than the individual airlines.

If you’ve booked a flight and your plans have changed, you may be eligible to receive a refund, depending on how far in advance you booked your flight. Otherwise, Japan Airlines will give you a future flight credit.

Generally speaking, Japan Airlines’ cancellation policy is not very generous, especially when you compare it to airlines like Southwest, which allows passengers to cancel up to 10 minutes before departure.

How to find lost luggage on Japan Airlines

If your bag cannot be located, inform a Japan Airlines agent at the airport’s Baggage Claim area or at the Baggage Service Office. If there's no one available at those locations, find a Japan Airlines representative at the airport check-in counter.

For lost luggage, guests traveling domestically must file an incident report and receive a File ID within 4 hours of arrival, whereas international travelers can file a report within 21 days of arrival.

» Learn more: How to get cheap Southwest flights

Where do I offer feedback or send a complaint to Japan Airlines?

Japan Airlines recommends sending compliments or complaints as an email using the form on its website or through the post.

Once you’ve gone through all the steps, you’ll be prompted to fill out a form detailing your experience. Japan Airlines will then get back to you.

Customers in need of immediate assistance should pursue the alternative communication methods outlined in this article.

The bottom line

Japan Airlines offers airfare at appealing price points, but sometimes even the best-laid plans go awry and you may need to contact the airline for assistance.

Happily, the company is easy to contact by phone, email, postal mail or social media.

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Author's Bio: 

Jack Walker is a passionate writer, blogger, and editor with 16+ years of experience in writing. He can usually be found reading a book, and that book will more likely than not be non-fictional. He enjoys reading and listening to music in his free time.