Good evening everyone! I wanted to share an experience I had today, and hopefully give some insight to business owners in a similar situation or those who might run into this. And since I deal a lot with IT consulting in Vancouver, I figured it might be a good read I was introduced to a new potential client through a contact in one of my networking groups, and scheduled a meeting the following day. The initial meeting went very well; the client knew exactly what they wanted, and it was a very detailed list which is somewhat of a rarity since most of the clients I deal with have no idea of whats involved in such a major upgrade. So I left the site, and spent a day or two preparing a very involved and detailed quote that covered every part of the customer request and sent it off feeling very good about it. We all know that sometimes Monday’s are a little tough to get going; I was in that exact same mindset when I checked out my email and found out that my proposal had gotten rejected. And it didn’t get turned down because I had missed anything from the original meeting, it got denied because the client had no idea how much the real cost of a major migration would be, especially with so many different variables. I learned a big lesson from this experience; if you are in a meeting with a new client, and they request something that is potentially very expensive, don’t “broadside” them with an expensive list. It will scare them off and could ruin any further business opportunities. Instead, spend time with them during the initial meeting chatting about their business, what is important to them, how they got where they are etc. Really get to know them , which will help you determine what they really need. Also, when putting the quote together, run an initial draft by them to ensure its what they are looking for, and feed it to them in small “manageable” chunks as well. It will help them achieve their objective, remain within their budget (which is the business owners main overall objective) and keep you involved and working for longer than the original opportunity might have lasted. These are just my insights, and I really hope that it can help someone in a similar situation. When providing IT consulting services in Vancouver, or any sort of computer support services , always be aware of the clients bottom-line and truly understand their needs and concerns before recommending a solution. All the best, Mat Critical Support Now 604-825-8946 criticalsupportnow.com

Author's Bio: 

In The Beginning, there was a guy named Mat Maybee. Mat is an average guy who has a profound interest in all things computer based. After getting his MCSE and A+ certifications, he found that friends and family members were always asking for his computer services which made him realize that this was his true calling. Being able to fix most of the problems also helped this dream get realized.

Mat has been in the industry officially now for over 20 years, but got his first computer back when Windows 3.11 and DOS were the main operating systems in use. All that experience along with a true interest in making his clients happy and being able to relate to them on a personal level makes his computer services high in demand. But he thrives on a busy schedule and is always looking to please.

Mats technical knowledge ranges from working with desktop operating systems like Windows Vista and Windows XP upto the server class operating systems such as the Windows Server product line (Windows 2000/2003/2008 and SBS). He is also adept at designing custom network solutions that allow remote access through VPN or RDP, and can set file and print access based on the customers specifications (and all the appropriate security solutions like hardware firewalls ,anti-virus systems and backup solutions).